Shipping and return policies for Altercat

Shipping Info
Shipping costs are calculated by Bandcamp using a (rather simple) set of rules. From time to time mistakes can happen, in this case we'll contact you to ammend the due total -- thanks for your understanding.

All orders will ship by registered shipping only, with a tracking number. Orders shipping outside of the EU (please note: that now includes the UK!) are without VAT, remember you are responsible for any import / customs charges resulting from buying goods from abroad, and that we can't make false declarations on the customs forms as this would put as at risk of not being able to bring you cool music anymore!

Delivery times vary greatly depending on your location, specially during the pandemic. Most of the times orders to Germany are delivered in about two days, orders to the EU are delivered within a week, and orders to North America are now taking about two to three weeks. Bear in mind these are just approximate delivery times and are by no means guaranteed.
Return Policy
If you're unhappy with anything you've bought, feel free to return it within 14 days of delivery. Please note we can only accept unused media. Customer carries the return shipping costs.